Payment Policy
At Labroste.shop, we aim to keep the payment process clear and transparent for customers purchasing umbrellas and umbrella bases. This Payment Policy explains the payment method we accept, when payment is required, how order processing works after payment, and what customers can expect regarding refunds and payment-related issues.
Accepted Payment Method
Labroste.shop currently accepts PayPal as the payment method for purchases made through our store.
When completing an order, customers will be directed to PayPal to complete the payment through the available payment options provided by PayPal.
Payment Required at Checkout
Payment must be successfully completed when placing an order before the order can be processed for fulfillment.
An order is not considered fully confirmed until the payment has been successfully authorized or received through PayPal.
If payment is unsuccessful, declined, cancelled, or otherwise not completed, the order may not be processed until a successful payment is received.
Order Processing After Payment
Once payment has been successfully completed, we will begin processing the order according to our Shipping Policy.
Our standard processing time is 1–2 business days, Monday through Friday. Orders placed after the 5:00 PM (GMT-5) cut-off time will normally begin processing on the next business day.
Payment confirmation and order processing are separate steps. A successful payment does not mean that the order has already been shipped.
Shipping Charges
Labroste.shop currently provides free shipping within the United States.
Shipping Cost: $0
No additional standard shipping charge is added to eligible orders at checkout.
We currently ship only within the United States.
Order Price and Payment Information
Customers should review their order details, selected product, quantity, shipping information, and total amount before completing payment.
By submitting an order, the customer confirms that the information provided for the purchase is accurate.
Labroste.shop does not request or store customers’ PayPal login password. Payment is completed through PayPal’s payment system.
Payment Verification
In some circumstances, an order may require payment verification or additional review before fulfillment.
If there is an issue with payment authorization or order information, processing may be delayed until the issue is resolved.
If payment cannot be successfully verified or completed, Labroste.shop may be unable to fulfill the order.
Cancellations and Refunds
Customers may request cancellation within 1 day (24 hours) of placing an order by contacting us at support@labroste.shop.
Cancellation requests are subject to the order’s processing status. If an order has already been processed, prepared for shipment, or handed over to USPS, cancellation may no longer be possible.
If a cancellation or return is approved and a refund is applicable, the refund will be issued through the original payment method, subject to the payment provider’s processing procedures.
For eligible returns, our Returns & Refund Policy applies.
Refund Processing
Approved refunds are normally processed within 10 business days after the return has been received, reviewed, and approved.
For PayPal payments, the refund will generally be sent through the applicable PayPal transaction.
After Labroste.shop processes the refund, the time required for the funds to appear in the customer’s account may vary depending on PayPal or the customer’s financial institution.
Payment Problems
If you experience a payment problem while placing an order, please first check the payment information and your PayPal account.
If the issue continues or you believe you were charged incorrectly, contact us at support@labroste.shop with your order details and relevant payment information.
For security reasons, do not send your PayPal password or other sensitive account credentials to us by email or chat.
Contact Information
For payment-related questions, please contact:
Business Name: Labroste.shop
Email: support@labroste.shop
Chat Support: 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-5)
Business Address: 302 NE 4th Terrace, Oak Grove, Missouri 64075, United States